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AI property maintenance · Works for you 24/7

Maintenance that runs itself. You just approve.

Calls answered, requests triaged, vendors dispatched, tenants updated, bills filed. PMP runs the whole maintenance workflow around the clock and brings you in only for the decisions that need you.

  • 24/7Calls, texts & web requests
  • 1 tapYour part of a typical job
  • 2–3 hrsEstimated time saved per request

A maintenance coordinator’s workload, handled 24/7.There’s no additional cost. Setup is free. All of this is part of our base package.

See what’s included ↓

AI voice agent

Hear it pick up at 2am.

Your tenants call your number. Your AI voice agent answers with your company name, knows who is calling, sorts real emergencies from routine requests, inputs everything, and completes 1 to 2 hours of work before they hang up.

  • Nights, weekends & holidays
  • Provides 24/7 protection
  • Emergencies escalate right away
  • Recording & transcript saved
  • Scheduling & dispatch
  • Tenant updates
  • Invoice filing
Real call · After-hours request 0:00 / –:––
  1. 01Caller recognized
  2. 02Issue & urgency confirmed
  3. 03Safety steps given
  4. 04Work order created
  • Billing
  • Owner reports
  • Full audit trail
  • Nightshift holds standard requests until the morning

Watch · 3:15

One request, from call to closed.

See the work completed for you. How it saves time. You’ll get it.

What you get

The coordinating gets done. Your team gets its day back.

PMP does the work of a maintenance coordinator. It answers every call and text, triages the request, walks the tenant through quick fixes, lines up the vendor, handles scheduling and follows up. Your team approves the jobs and handles the exceptions.

Without PMP

  • Many hours burned.
  • More services used.
  • Higher costs incurred.

With PMP

  • Much less time.
  • Only one service.
  • A lot less money.

Your hours back

120hback a month, low estimate
180hback a month, high estimate

That’s 0.8 to 1.1 of a full-time coordinator (160 hours a month).

Based on an estimated 2 to 3 hours saved per request, from the first call through billing, owner reports and the audit trail.

How it works

Six steps. You’re in one of them.

  1. 01

    A request comes in

    A phone call, a text of “FIX”, your website form, or the resident portal. Any hour.

  2. 02

    AI triages it

    Category, urgency, a spend cap and safety flags, set within about a minute.

  3. 03

    The tenant tries a quick fix first

    No hot water? Running toilet? Guided troubleshooting solves the easy ones before they become work orders.

  4. 04

    You approve Your step

    The vendor, the plan and the complete work order are ready for you. Approve with one tap, or use your 3-way messaging to ask a question.

  5. 05

    The vendor is dispatched and scheduled

    Ranked by your preferences. No reply in time? It moves to the next vendor automatically.

  6. 06

    Completed, documented, billed

    Photos, notes and timestamps land on the job, and the vendor’s invoice lands in accounting.

PMP work order portal showing the AI assessment of a burning smell from a kitchen outlet, flagged as an emergency with 98% confidence and its reasoning
Your PM Portal is updated instantly.
PMP work order portal with a proposed plan: Electric Wix, LLC, a $500 not-to-exceed limit, a 4-hour SLA and an Approve and Dispatch button

You stay in control

AI does the coordinating. You keep the authority.

Choose how much it does on its own. You can change it any time.

Default

Co-pilot

AI proposes the vendor and the plan. You approve with one tap.

Auto-pilot

Jobs within your limits dispatch on their own. You get the update.

Managed

Every request routes to your team to handle their way.

  • A not-to-exceed spend limit on every job
  • Low-confidence calls always go to a person
  • Your PM portal provides oversight
  • Your rules for after-hours emergencies
  • Nightshift holds standard requests until the morning

3 avenues for maintenance

Make it easy for tenants. They’ll reward you for it.

Tenants report a repair the way they like: phone, text or web, any hour. We handle it.

  1. 01 · Phone Rather call it in?

    Your AI voice agent. 24/7.

    Your line is answered in your company’s name, nights and weekends included. It knows the caller, separates real emergencies from routine repairs, and opens the work order before they hang up.

  2. 02 · TextFixLink Not a phone person?

    Just text “FIX”

    Tenants text FIX to your number and get a one-tap link to a guided request: photos, quick-fix tips and a finished request in about a minute. No app. No login.

    See FixLink with your brand
  3. 03 · Web form At a computer?

    Your branded web form

    A maintenance form on your website feeds the same system, so a request typed at a desk is handled exactly like a call or a text.

Hold on. This one’s big.

Your tenants are about to become your best marketing.(and you won’t lift a finger.)

PMP is a complete automation suite.

Automation that is built for property management companies.

Along with maintenance, we have more automation to save your time & money…

Smart Bill Entry

Drop in a bill. It fills itself in.

Upload an invoice or a receipt as a photo or a PDF. PMP reads it and fills in the vendor, property, amount, invoice date, due date, category, line items and notes. You check it and save.

  • Matches vendors and properties already in your system
  • Works out the due date from terms like “Net 30”
  • Shows its confidence, so you know what to double-check

0:30 · A real bill, entered start to finish.

RJs Property Management rental application on a phone, showing application progress and a checklist of documents to upload
PMP Application Center showing a complete application with documents received and review and decision actions

Leasing Application Agent

Stop chasing applicants. Start filling units.

Applicants get your branded portal with a live checklist. The agent follows up on anything missing or wrong until the file is complete, then you get one notification and a decision-ready file.

50 applications a week for one leasing agent, instead of 10 to 15.

You make the call. The agent never does.

RJs Property Management move-in inspection on a phone, with the kitchen open for three photos and notes
A move-in inspection under review in PMP, with all 57 items answered and approve or request-revisions actions

Residential Inspection Agent

Move-in and move-out, handled by your residents.

Residents love it because it protects their security deposit. It's guided room by room on their phone, and it's easy. You review the report and send the owner a summary.

0 drive time for move-in and move-out inspections.

Residents who feel looked after leave more reviews.

And more automated workflows, built to help your business thrive.

Automation… with you in full control.

Starting a workflow in PMP: turnover, move-in, preventive maintenance, lease renewal, delinquency and vendor compliance A preventive maintenance round in progress, 2 of 8 steps complete A move-out turnover workflow, all 10 steps complete
  • Turnover make-ready
  • Move-in
  • Preventive maintenance
  • Lease renewal
  • Delinquency
  • Vendor compliance

Explore workflows

All about saving time… and money…
so you can add more doors.

Audit trail

Every call, decision and dollar, on the record.

When an owner asks what happened, or a tenant disputes a timeline, the answer is already written down, with a timestamp on every step.

  • Every AI decision, with its reasoning and confidence
  • Call recordings and transcripts
  • Approvals, vendor messages and invoices, timestamped
  • Completion photos and notes attached to the job
  • Export a Maintenance Audit Report in one click
Work order activity timeline listing each step with a timestamp: request received via SMS, work order created, tenant SMS sent, vendor dispatched, PM approved and vendor accepted Work order progress tracker at step 3 of 7: received, vendor assigned and PM approved are complete, and scheduling is awaiting tenant confirmation

Pricing

One package. Everything included.

No add-ons. No upsells. Everything included. And right now… no setup fee. We have that covered too.

The full PMP package

$697$297/month

For your first 6 months. Then $697/month.

You save $2,400 over your first 6 months.

Founding pricing is for our first customers.

Everything in the package

  • An AI voice agent answering calls 24/7, in your company’s name
  • Text-in requests with FixLink, plus your web form
  • AI triage, quick-fix troubleshooting and vendor dispatch
  • Your PM Portal, one-tap approvals and 3-way messaging
  • Smart Bill Entry and a complete audit trail on every job
  • The dashboard, automated workflows and resident-led inspections
  • The rental application agent
  • All of PMP Grow: your website, CRM and marketing tools

We do the setupWe set up everything, including importing your properties, vendors and tenants. It couldn’t be easier.

Questions

What property managers ask us first.

Don’t see yours? Ask us on a short call.

Can this replace my maintenance coordinator?

PMP does the coordinating. It answers calls and texts, triages each request, walks the tenant through quick fixes, lines up the vendor, handles scheduling and follows up. What’s left for your team is approving jobs and handling the exceptions.

Most companies either handle more doors with the same team or move their coordinator onto owners and growth.

What do I actually get out of it?

An estimated 2 to 3 hours back on every request, calls answered 24/7 in your company’s name, tenants kept updated without anyone chasing, and a complete record of every job when an owner asks what happened.

What does it cost?

$697 a month for the full package. Everything is included, all of PMP Grow too. Our founding customers get their first 6 months at $297 a month. Setup is included.

How long does setup take?

We do it all. We set up everything, including importing your properties, vendors and tenants. It couldn’t be easier.

Does it work with my property management software?

Yes, you can keep using it. However, our goal is to be your complete property management operating system, handling your website, marketing, maintenance, accounting, admin and more.

If you are using a service and want us to replace it, reach out to us. We’ll take a look at what the service is doing for you. Most likely we can code it and add it, for FREE.

Do I keep my vendors?

Yes. PMP dispatches from your own vendor list in the order you prefer, and moves to the next one if a vendor doesn’t respond in time.

What happens with a real emergency at 2am?

The voice agent sorts real emergencies from routine requests and escalates them right away, following your rules. With an emergency, it calls you right away and sends a text to alert you, 24/7.

What if the AI gets it wrong?

Co-pilot is the default, so nothing is dispatched without your approval. Every job has a not-to-exceed spend limit, low-confidence requests always go to a person, and every AI decision is recorded with its reasoning.

Will my tenants mind talking to an AI?

They don’t have to. Tenants can call, text FIX, or use your web form, whichever they prefer, and every channel runs under your company’s name.

The PMP Growth Loop

Get the hours back. Put them into growth.

Every request PMP handles is an estimated 2 to 3 hours your team doesn’t spend on calls, scheduling, updates and paperwork. Spend that time on owners and new doors.