1.Our Commitment to Privacy
At PropertyManage.pro, we are committed to protecting the privacy of your data. This policy explains how we collect, use, and store information through our platform.
This policy applies to the PropertyManage.pro website at propertymanage.pro and to the PropertyManage.pro dashboard application, which is the application that requests authorization to access Google user data as described below.
2.Information We Collect
- Lead Information: We collect information (such as name, email, and property inquiries) only when users voluntarily complete forms on our website.
- Google User Data: When you choose to connect your Google Business Profile, we request access to your profile data, including business location details, review information, and media. This access is granted solely through your explicit OAuth 2.0 authorization.
- Platform Usage Data: We collect information necessary to maintain the functionality of our dashboard.
Alongside the information you type into a website form, we record the page address the form was submitted from, the referring page, your browser's user-agent string, and a one-way salted hash of your IP address. The hash is used to detect abuse and duplicate submissions; we do not store your raw IP address from website form submissions.
3.Google User Data We Access
We request the narrowest access that supports the features you have asked for. We request the following OAuth scope when you connect your Google Business Profile:
| Scope | What it allows | Why we request it |
|---|---|---|
business.manage |
Read and manage your Google Business Profile locations, reviews, media, and posts. | To display your locations and reviews inside the PropertyManage.pro dashboard, and to publish the posts, photos, and updates that you review and approve. |
We do not request access to your Gmail, Google Drive, Google Calendar, contacts, or any other Google service. Connecting a Google Business Profile is optional; the rest of the platform works without it.
4.How We Use Information
- Lead Processing: Information gathered via forms is used only to manage leads and facilitate property management operations.
- Google API Integration: We use the data retrieved from the Google Business Profile API exclusively to enable you to view, manage, and authorize the publication of content (posts, photos, and updates) to your business listing through our dashboard.
We do not use Google user data to train, fine-tune, or otherwise improve generalized artificial intelligence or machine learning models. Where our features generate draft content for your review, that content is produced for your account only and is not used to develop models offered to other customers or to third parties.
5.Data Sharing and Transfer
- No Sale of Data: We do not sell, rent, or lease your personal or business data to any third party.
- Limited Use Disclosure: Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- Service Providers: We share information with a small number of vendors strictly as needed to operate the platform — including Supabase (database and application hosting), Netlify (website hosting), SendGrid (transactional email), and Twilio (telephony). These providers process data on our behalf under contract and are not permitted to use it for their own purposes.
- Legal Requirements: We may disclose information where we are required to do so by law, or where disclosure is necessary to investigate suspected fraud, abuse, or a threat to the security of our platform or our users.
6.Limited Use of Google User Data
PropertyManage.pro's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
In particular, we make the following commitments regarding data obtained through Google APIs:
- We limit our use of Google user data to providing and improving the user-facing features that are prominently visible in the PropertyManage.pro dashboard interface.
- We do not transfer or sell Google user data to third parties, including advertising platforms, data brokers, or information resellers.
- We do not use or transfer Google user data for serving advertisements of any kind, including retargeting, personalized advertising, or interest-based advertising.
- We do not allow humans to read Google user data, unless: (a) we have obtained your affirmative agreement to view specific data; (b) doing so is necessary for security purposes, such as investigating abuse; (c) doing so is required to comply with applicable law; or (d) the data has been aggregated and anonymized and is used for internal operations.
7.Data Retention and Deletion
- Google User Data: We retain Google user data only for as long as your Google Business Profile connection remains active and it is needed to provide the features you use. When you disconnect your Google Business Profile, or when your account is closed, we delete the associated OAuth tokens immediately and delete the cached Google user data within 30 days.
- Lead and CRM Data: We retain lead records for as long as your account is active, so that you keep access to your own pipeline history, and thereafter as required to meet our legal and accounting obligations.
- Deletion Requests: You may request deletion of your data at any time by emailing support@propertymanage.pro from the address associated with your account. We will confirm receipt and complete verified deletion requests within 30 days, except where we are required to retain specific records by law.
Revoking our access to your Google Business Profile does not by itself delete data we have already stored. To have that data removed as well, use the deletion request process above.
8.Data Security
We apply safeguards appropriate to the sensitivity of the data we hold. All traffic between your browser and our services is encrypted in transit using TLS, and data at rest is encrypted by our hosting providers. OAuth tokens and API credentials are held in restricted server-side storage and are never exposed to browser clients. Access to production systems is limited to personnel who need it to operate and support the platform.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a breach affecting your personal data, we will notify you and any applicable regulator as required by law.
9.Communication Policy
We do not send unauthorized marketing emails or SMS messages. All communications sent via our platform are initiated by you or are strictly necessary for the operation of your account.
10.User Control and Your Rights
You may revoke our access to your Google Business Profile at any time via your Google Account security settings or your dashboard account settings.
To revoke access from Google directly, visit the Google Account permissions page, select PropertyManage.pro, and choose "Remove access." Revocation takes effect immediately, and we will stop accessing your Google Business Profile data at that point.
Subject to applicable law, you may also request access to the personal data we hold about you, ask us to correct inaccurate data, request deletion, or ask for a copy of your data in a portable format. Contact support@propertymanage.pro to make any of these requests.
11.Children's Privacy
PropertyManage.pro is a business tool intended for use by property management professionals. It is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we will delete it.
12.Changes to This Policy
We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If a change materially affects how we handle Google user data or other personal information, we will provide notice through the dashboard or by email before the change takes effect.
13.Contact Us
For any question about this policy, about the data we hold, or to make a privacy request, email us at support@propertymanage.pro. We aim to respond to all privacy enquiries within five business days.